Always have what I am looking for. I do a lot of in-store pick-ups and the staff is always timely, professional, and polite
Went there to buy a refrigerator and couldn't find an available salesperson. The one associate that was on the floor was with a customer haggling over $20. We waited for about 20 minutes without being acknowledged, then went to PC Richards.
I contacted the over flow department and it's unknown if it's going to get fix.
The new trainee install the part incorrectly and was immediately called back.
However my last purchased, side by side refrigerator and service agreement 2 years ago.
Unbelievable. My dad kindly went here & bought 4 new brakes for me, only to have to come back & replace the brake pads which should’ve been done the first time, costing him more money. We’re never going here again.
I have always purchased my large appliances from them.
They tired again saying we need part and never returned.
I was told Boston Joe would be out to fix it.
I always like Sears and there Kenmore products.
When Boston Joe's was notified was told Sears tech should show up.
Man named Bruce was very rude checking us out. Was complaining and yelling at fellow employee. Sighed very loudly when starting to scan our items
Called them back 2 times and was a no show from Boston Joe's.
I
A new partwas order and later return to install the new part.
I have had a problem with the ice and water dispensers.
Sears is a US Department Store based in Manchester, Connecticut. Sears is located at 190 Buckland Hills Dr, Manchester, CT 06042, USA.
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