I am not surprised by the high ratings that The Connecticut Piano Company has received. My son had heard good things about the company and suggested that I contact them for a tuning and cleaning of our K. Kawai G-3 piano, that was sorely in need of attention. I contacted the company and I was able to arrange for the services I needed at a convenient time and date. Email confirmations and reminders made the process very easy. Since our piano was 20 years old, I contracted for a complete cleaning, tone adjustment and tuning prior to their actual visit. Ben arrived on time and began an inspection of the piano and its condition. After completing his analysis he told me that the piano was in very good condition. His report indicated that it had only some minor issues that would require his attention now and pointed out some others that could be postponed until a later date. He then spent about 3.5 hours, cleaning, adjusting and tuning our piano. After completing all of the service to our piano, it once again performs and sounds as it should. I would highly recommend The Connecticut Piano Company to anyone who needs their piano serviced or repaired.
I've been using The Connecticut Piano Company for years and have always been impressed with Ben's punctuality, professionalism and knowledge of pianos. He even took extra time to talk with my kids who were interested in what he was doing during our piano tuning. I highly recommend The Connecticut Piano Company!
Ben Rocke, RPT, MPT did a very thorough evaluation of a 1904 Steinway I was interested in purchasing in Connecticut while I live three thousand miles away. This was not my first time buying a piano from a seller across the country, but it was the first time I felt I knew what I was getting into. He not only looked over every inch, he also took 62 high quality photos that allowed me to look at as I read his report. I had a very clear picture of the instrument and its capabilities after his evaluation. Buying things far away can be chancy, but with Ben's evaluation I felt secure in what I contemplated buying. He was prompt, knowledgeable, courteous and conscientious beyond my expectations. I would absolutely hire him for this kind of evaluation and any issue with a piano in the future.
Ben was prompt and very knowledgeable. He expertly serviced my piano, staying longer than he quoted to get it just right! Highly recommend!
Very satisfied with the service provided by Ben. He tuned my recently purchased second-hand piano and also worked on the action to improve my playing experience. He certainly knows his stuff. He does a great job diagnosing different problems and explaining the different courses of action to fix those problems, and I'm looking forward to future service from the CT piano co.
The Connecticut Piano Company is a US Moving Company based in Manchester, Connecticut. The Connecticut Piano Company is located at 128 Wetherell St, Manchester, CT 06040, USA.
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